Warranty
Registered once. Covered for life.
Every Vuber device carries a limited lifetime warranty against manufacturing defects when you register it within thirty days of purchase. Our limited lifetime warranty covers batteries for the average life of a lithium-ion cell — two years.
What's covered
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Batteries for the average life of a lithium-ion cell — two years from purchase
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Manufacturing defects in the battery, board or housing
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Charging faults and buttons that fail under normal use
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Threading and connection defects on 510 hardware
What isn't
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Water damage, drops, crushing or other physical damage
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Normal cosmetic wear, scratches and finish fading
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Cartridges, glass and consumable parts
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Devices bought from unauthorized resellers
Making a claim
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Email warranty@vubertechnologies.com with your order number and a short description
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Include a photo or short video of the issue where you can
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We’ll troubleshoot first, then issue a replacement if the hardware is at fault