- Please utilize our warranty claim department for repairs or replacements.
- To qualify for warranty replacement, please register your product within 30 days of purchase.
- Please retain your receipt to qualify for warranty replacement.
- A $6.99 shipping and handling fee applies to each item replaced. Additional shipping charges apply to out-of-country warranty shipping.
- You must have the Vuber product in your possession to qualify for warranty replacement. Verification required.
- Vuber does not issue refunds for any new or used products.
- Instructional videos are available under each product page, on the Vuber website.
- Most warranty claims are processed within 3-5 business days.
- Discontinued Products will be replaced with other products at Vuber’s discretion.
- Occasionally products are out of stock and additional wait times may be required.
- Heating coils, atomizers, Dabber elements, Dabber glass, and broken cartridges are not covered under warranty. Malfunctions caused by lack of cleaning, maintenance, leaking cartridges, and broken cartridges is also not covered under warranty.
Have questions? No problem, send us a message here and we will get back to you shortly. Normally our team responds to your message by the next business day. For immediate assistance, during business hours, please call our office.
Vuber Main Office - (206) 582 – 2899