Warranty

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WARRANTY

Vuber is proud to offer a limited lifetime warranty on all Vuber devices, backed by our customer care and product expert team. We warranty our vaporizers against failure for the lifetime of the product. Damage caused by improper use, physical abuse, moisture exposure, or any activity other than vaping – will not be covered under warranty. There is a shipping and handling fee of $6.99 per item replaced. Cartridges, atomizers and heating coils will need to be replaced over time and are therefore are not covered in Vuber’s lifetime warranty.
Submit Warranty Claim

WARRANTY RULES

- Please utilize our warranty claim department for repairs or replacements.

- To qualify for warranty replacement, please register your product within 30 days of purchase.

- Please retain your receipt to qualify for warranty replacement.

- A $6.99 shipping and handling fee applies to each item replaced. Additional shipping charges apply to out-of-country warranty shipping.

- Vuber does not issue refunds for any new or used products.

- Instructional videos are available under each product page, on the Vuber website.

- Most warranty claims are processed within 3-5 business days.

- Discontinued Products will be replaced with other products at Vuber’s discretion.

- Occasionally products are out of stock and additional wait times may be required.

- Heating coils, atomizers, Dabber elements, Dabber glass, and broken cartridges are not covered under warranty. Malfunctions caused by lack of cleaning, maintenance, leaking cartridges, and broken cartridges is also not covered under warranty.

Contact Us

Have questions? No problem, send us a message here and we will get back to you shortly. Normally our team responds to your message by the next business day. For immediate assistance, during business hours, please call our office.

Vuber Main Office - (206) 582 – 2899

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